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Shopping Information
Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your package through our website or the courier’s tracking system.
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer payments through PayPal and popular online payment gateways for your convenience.
Shipping times depend on your location. Typically, orders within the country arrive within 5-7 business days. International shipping may take up to 10-14 business days. You can check your estimated delivery date during checkout.
Yes, you can make changes or cancel your order within 24 hours of placing it. Please contact our customer service team as soon as possible to assist with any modifications.
Order Returns
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Items must be unworn, unwashed, and in their original packaging with tags intact.
To start a return, simply contact our customer service team with your order number and reason for the return. We’ll guide you through the process and provide a prepaid return shipping label if your return is eligible.
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. You will receive an email confirmation once the refund is issued, and the funds will be returned to your original payment method.
For hygiene reasons, certain items such as undergarments, swimwear, and earrings are non-returnable. Additionally, custom-made or personalized items are also not eligible for returns unless there is a defect or issue with the product.
Payment Information
We offer a [number] day return policy. You can return eligible items within [number] days of receiving your order.
Absolutely. We use the latest encryption technology to ensure that your payment details are protected. Our website is SSL-certified, and we partner with trusted payment providers to guarantee the highest level of security for every transaction.
You will be charged as soon as your payment is processed and your order is confirmed. We will send you an email confirmation with all your order and payment details.
At this time, we only accept one form of payment per order. If you encounter any issues, feel free to contact our customer service team for assistance.
